What happens when I call to make an appointment?
When an individual calls to make an initial appointment, the office staff will ask a few basic questions in order to determine which clinician is best suited for the problem. Such questions will include the type of insurance the individual has, as not all clinicians are providers for all insurance types. Fees will most frequently be discussed during the initial phone call, but sometimes may be discussed at the time of the first session.
How do I pay for services?
We offer a number of ways by which an individual can pay for services. One way is to pay each session; we accept cash, checks, and the Discover Card. A second, and probably most popular method, is for the individual to choose to pay whatever co-pay he/she has at each session, and have the office bill the insurance carrier for the remainder. (In this instance, the office will send a bill to the insurance carrier approximately one time per month. The office staff will be glad to assist the individual in determining what the co-pay amount is if there is any doubt.) Finally, the individual may request that a payment plan be set up. The individual must talk with the office manager upon requesting a payment plan. Payment for services is the responsibility of the individual.
What can I expect when I arrive on the day of my first appointment?
In order to fill out information and to sign a payment agreement, the client is requested to arrive 30 minutes before the appointment time for the first session.
How long do therapy sessions generally last?
Sessions normally last forty five minutes. Initial sessions, including couple and family sessions, may last longer, with fees pro-rated accordingly. In some instances psychological testing may be indicated; this will require an additional fee.
What happens if I miss a scheduled appointment?
We require that appointments be cancelled 24 hours in advance. A fee may be charged, unless an emergency arises, for appointments cancelled late.
How long does therapy usually last?
Since the problems of each individual, couple, or family are unique, the length of therapy varies. As with any other human service, no guarantee is implied. When an individual's presenting problem is such that a physical examination is in order, we may require this as a condition of treatment.
What if I need medication?
If it appears that medication might be useful in therapy, we refer to a medical doctor. The decision to prescribe/ take medication is a joint decision made by the physician and the client.
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